City Girl Life

Clothing and Decor

• Where can I purchase clothing and decor?
• What's the difference between a Decor Bundle and Decor Collection?
• How do I rotate items in City Girl Life?
• Where are my items stored?
• How do I sell items in City Girl Life?

Missions and Careers

• What are Crafting Missions?
• How do Crafters work?
• I just crafted an item and I never received it.
• What are Gifting Missions?
• How do I go to work?
• How do I change my Career in City Girl Life?

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Gold, Glam and Coins

• How do I get more Gold, Glam or Coins?
• I completed a survey or offer that promised gold, but I didn’t receive it.
• I purchased Gold / Glam / Coins but haven't received it.
• What happened to my Gold?
• Why Doesn't the Earn Gold Button Work?

Neighbors and Gifts

• The gifts I've accepted are not dropping.
• How many gifts can I accept each day?
• Why does the game say I have accepted all my gifts today when I haven’t?
• My new friends aren't appearing in my neighbor bar.
• What are the red arrows on my neighbors' tabs?

Ads

• How Do I Stop Ads?
• How Often Should I See Ads?
• Why Aren't Video Lotto Ads Available?
• My game crashes whenever an ad loads.
• Reporting inappropriate ads

Technical

• My game is not loading or is running slowly.
• On what operating systems and web browsers can I play City Girl Life?
• How do I uninstall or reinstall the app?
• Can I play City Girl Life somewhere other than on Facebook?
• How do I clear my browser cache?
• How do I update my browser?

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Facebook

• Avoiding Phishing / Scam Facebook Pages
• Viewing Facebook Payment History
• Enabling City Girl Life Facebook Notifications and Requests
• Updating Facebook Payment Methods

Support

• In the Daily Look, some people get thousands of votes, while I only get ten, if I’m lucky. How are they doing it? Are they cheating?
• How do I turn on and off the sound/music in City Girl Life?
• When does the new day start, so that my gift count and my neighbor visit energy resets?
• When I open a support ticket, what information should I include?
• VIP Club Membership FAQ
• Why am I asked for photo permission in the Daily Look Contest?

General Game Play

• ★ How to Use a Promo Code
• ★ How to get the Professional Home slot
• Is there a limit to Espresso, Cappuccino and Mocha Shake drinks that you can use?
• I play the Store Spree for 8 gold, but I never seem to win all of the items, why?
• How to add City Girl Life to your Facebook 'Favorites' area
• What are neighbors and why are they important in City Girl Life?

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