Absolutely! If you have switched to a new device, then the game will start over from the beginning. However, we can defintely transfer your game (Shipwrecked: New World) into your new device, but it would be helpful to have additional information about your old and current device so that we may better assist you.
The following is the easiest way to give us all the necessary information.
1. Launch the game.
2. Tap on the Settings button (extreme right).
3. Tap on the 'About us' button.
4. Tap on the 'email@example.com' button