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Why do gifts and requests we receive in the message center remain in the FB apps center?

Why do copies of the gifts and requests we receive in the message center remain in the FB apps center and accumulate there, which then makes it necessary for us to clear them out to receive new requests in our message center, and keep our game running smoothly. All Other games on FB do not have this problem. 

There is a chance is was during the transition when players missed the deadline to accept the new Terms of Service Agreement causing "ghosts" and glitches in gifts/friend leader-board. We're still working the issues caused by this issue. 

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