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Delays in Receiving In-Game Currency

Most purchasers receive their in-game currency immediately after the transaction is processed. There are some cases where it can take up to 6 hours to receive your in-game currency after purchase.

  • If you made your purchase using an eCheck through PayPal, please note that it can take up to 3-5 days to clear the payment. The currency will only be credited to your game account once payment has cleared.
  • If you have purchased via Facebook and have not received your payment after 6 hours, please contact Facebook Credits Support directly as they will have better access to your payment history.


If you are experiencing further delays or issues in receiving your in-game currency, please contact Billing Support.

 

 

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