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Loading Issues

If you are having issues loading Dragons of Atlantis, please try some general troubleshooting steps that may resolve the issue:

Troubleshooting Steps

If you're still experiencing loading issues, please let us know a little more about the matter by answering the following questions when submitting a question:

  • Does the loading bar complete or does it get stuck?  If it gets stuck, at what percent does the game stop loading?
  • Are you just seeing a blank white screen?
  • Are you able to access any realms at all?
  • Can you access the game on a different computer or in a different location (i.e. at work versus at home)?
  • What is the name of your Internet Service Provider, and is it a satellite, DSL, cable, or broadband connection? Are you using a Dongle? Are you using a wireless connection?
  • Which browser are you using to play Dragons of Atlantis?
  • Have you tried loading Dragons of Atlantis in multiple browsers? If so, were the results the same?
  • Which additional troubleshooting steps did you complete?

The more details you provide the more effective we will be. Our goal is to get you back to enjoying Dragons of Atlantis as soon as possible!

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