My Nano Production or Collectors disappeared. How do I get them back?
There is currently an issue that causes players to lose Nano Production or Nano Collector items that have already been applied and are in use. Due to this issue, we highly recommend that you only utilize a small number of Nano Production items or Collectors at the same time, so you minimize losses. In addition, if you experience this issue, feel free to let us know which of your production or collector items you lost and we'll be glad to assist you.
Our team is working to resolve this issue and we thank you for your patience and understanding during this time.