Google+ currently requires all Apps to use Google Wallet when making a purchase. In other words, if you are playing on Google+ you will need to use Google Wallet to acquire in-game currency.
For more information on using Google Wallet to make purchases online please see this Google Wallet help topic.
Please note: If there is ever an issue with Google Wallet, you will be able to purchase in game-currency directly from RockYou.
To make a purchase:
- Click the Get More Gems/Gold/Cash/Rubies button
- Select the Gem/Gold/Cash/Ruby Package you wish to purchase
- A new window will appear asking you to sign-in to your Google account to purchase this currency. In the window you will also be able to see exactly how much it is going to cost, and verify that you have chosen the correct package. Select "Start now" to proceed
- If you do not have a Google Wallet account, you will be prompted with a screen to create one
- If you already have a Google Wallet account, you will be asked to read over the Terms of Service for Google Wallet. This screen will only appear the first time you make a purchase on Google+. Once you have read over the Terms of Service, click "Complete Signup" to continue
- In the window that appears you can select the payment method you wish to purchase your in-game currency with. This is a great place to verify that you are purchasing the right currency package. If you are satisfied with your choice, fill out the rest of the required fields and you'll be all set
- Once you have confirmed your purchase you should receive the in-game currency package instantly, however it is possible for a delay lasting up to six hours in some cases
My purchase won't complete. What do I do?
If you are unable to complete a purchase with Google Wallet, please refer to the troubleshooting guide on Google Wallet's home page.
If you are still unable to make a purchase after completing these steps, please contact Google Wallet.
I completed my purchase. Why haven't I received my in-game currency?
It is unlikely that you will experience any receiving in-game currency. You should receive your in-game currency immediately after your transaction has processed.