Did Not Receive Kira's Gift

I tried to open Kira's Gift and got a blank screen or a #9662 Error. Where's the item from Kira's Gift?

We are sorry to hear you didn't receive your item from Kira's Gift.  Our team of engineers has recently resolved this issue.

The item won from Kira's Gift should now be in your inventory, or if you received a #9662 Error when attempting to open Kira's Gift, Kira's Gift should still be available in your Inventory.  

If you have any other problems regarding this issue, please let us know, and we'll be happy to assist you further!

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